Optar Pty Ltd ACN 606 486 917 (“Optar“, “we” or “us“) may collect, store, use and disclose personal information in the course of operating our business, including where we act as trustee of the Optar Australian Concentrated Fund and the Optar Australian Research Fund or other managed funds (Funds) or where we manage client investments under managed investment schemes or individual mandates.
Optar collects personal information that is necessary to assist us in providing our services to our clients and conducting our funds management business.
The types of personal information Optar collects will depend on our particular interaction or dealing with you.
Optar generally collects personal information such as name, phone numbers, address, email address, banking details, date of birth, country of residence, investment details, taxation details (including Tax File Number) and other accounting, audit and financial services related information.
Optar will not generally collect or hold sensitive information about you, unless we are required to do so by law. Sensitive information includes information about your race, political or religious beliefs, sexual preferences, criminal convictions, membership of professional or trade associations or unions or health information.
If you provide us with personal information that we have not requested (unsolicited personal information) we will, unless otherwise required or permitted by law, delete or destroy it as soon as possible after receiving it.
In certain circumstances we may be required or permitted by law or Court or Tribunal order to collect certain personal information about you. For example, we may need to collect your name, residential address, country of residence, date of birth, business name (if any), directorship appointments (if any) and other types of personal information required by law, including (but not limited to) information required under the following:
You do not have to provide us with your personal information but if you do not provide us with the personal information that we need, we may not be able to provide our services or assistance to you, may not be able to accept or process an application for investment with us or may otherwise be limited in the services, information or benefits we can provide to you.
Optar may collect your personal information in various ways, including via telephone, our website, email or hardcopy and/or online forms. In most situations we collect your personal information directly from you.
However, we may also collect information from third parties, such as any administrator, manager or registry services provider appointed by us in respect of the Funds, your financial adviser / planner and/or anyone you have authorised to deal with us on your behalf.
Optar collects, holds and uses personal information for the purposes for which it was collected (which will normally be obvious at the time of collection or will be notified at the time of collection), related purposes or as permitted or required by law. Without limiting the above, Optar will collect and use personal information for the purpose of:
In addition to the purposes set out above, Optar may collect, hold, use and disclose your personal information to inform you of products, services or offers of Optar which may be of interest to you. Where you are an investor with us, this may include providing you with direct marketing information regarding our Funds or investment products or services of Optar. If you do not want to receive this information or do not want Optar to use or disclose your personal information for direct marketing purposes, you can opt out at any time by contacting Optar using the contact details set out below or by using any opt out facility in the relevant communication.
Any personal information provided to us may be disclosed, if appropriate, to other entities in order to facilitate the purpose for which the information was collected or the other purposes outlined in paragraph 5 above. Such entities generally include:
We take reasonable steps to protect any personal information that we hold from misuse, interference and loss and from unauthorised access, alteration and disclosure. For example, we implement the following security measures:
However, data protection measures are never completely secure and, despite the measures we have put in place, we cannot guarantee the security of your personal information. You must take care to protect your personal information (for example, by protecting any usernames and passwords). You should notify us as soon as possible if you become aware of any security breaches.
You have the right to request access to the personal information we hold about you. Where you make such a request, you may access personal information we hold about you, subject to a small number of legal restrictions or exemptions. Where such restrictions or exemptions exist we will advise you of those reasons at the time of your request or as soon as possible after you make the request.
You also have the right to request correction of any personal information we hold about you.
If you wish to access the personal information we hold about you or request correction of it, you should contact our Compliance Manager using the contact details below.
While we do not charge you requesting access to your personal information you should be aware that we may charge a reasonable fee (which will be notified to you once you make a request) for time and cost in the following circumstances:
We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, we also rely on you to advise us of any changes to your personal information.
Please contact us using the contact details below as soon as possible if there are any changes to your personal information or if you believe the personal information we hold about you is not accurate, complete or up-to-date so that we can update your file accordingly.
We will refer your complaint to our Compliance Officer who will investigate the issue and determine the steps (if any) that we will undertake to resolve your complaint. We will contact you if we require any additional information from you and will notify you in writing of the outcome of the investigation. We will aim to respond to and notify you of the outcome of our investigation regarding privacy complaints within 30 days of receiving the complaint.
If you are not satisfied with our determination, you can contact us to discuss your concerns or complain to the Australian Privacy Commissioner via www.oaic.gov.au.
Paul Brunker – Compliance Officer
Level 3, 1 York Street
Sydney NSW 2000
Ph. 02 9043 8769